Shipping Policy
At SUN STOP, we strive to deliver your orders as quickly and securely as possible. Below are the details of our shipping process for customers in India.
1. Shipping Coverage
We deliver to all major cities and towns across India. If your location is not serviceable, our team will contact you with alternative options.
2. Processing & Dispatch Time
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Orders are processed within 24-48 hours of confirmation.
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Once dispatched, you will receive a tracking number via email/SMS.
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Orders placed on Sundays or public holidays will be processed on the next business day.
3. Estimated Delivery Time
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Metro Cities: 3-5 business days
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Other Locations: 5-7 business days
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Remote Areas: 7-10 business days
Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, strikes, or courier delays.
4. Order Tracking
Once your order is dispatched, you will receive an email/SMS with a tracking link. You can also track your order on our website under the “Track Order” section.
5. Cash on Delivery (COD) Orders
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COD is available for select pin codes.
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A small COD handling fee may apply.
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Customers must be available to receive the order at the provided address.
6. Delayed or Lost Shipments
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If your order is delayed beyond the estimated time, please contact us at Sunstop99@gmail.com
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If a package is lost in transit, we will investigate with the courier service before processing a refund or replacement.
7. Contact Us
For any shipping-related queries, feel free to reach out:
📌 Trade Name: SUN STOP
📍 Address: Ground floor 6-7-8 Shiv dhara Complex, Near chosath jogani mata mandir, khatodra road, 395017 Surat Gujarat, India
📞 Phone: +91 9913381166
📧 Email: Sunstop99@gmail.com