At SUNSTOP, we strive to deliver your order quickly and securely.

Processing Time

• Orders are processed within 1–3 business days.
• Orders placed on weekends or holidays may require additional processing time.

Shipping Time

• Standard Delivery: 3–7 Business Days
• Remote Locations: 5–10 Business Days

Delivery times may vary depending on location, courier service, and unforeseen circumstances.

Shipping Charges

• Free Shipping may be offered on selected products or promotional campaigns.
• Applicable shipping charges will be displayed during checkout.

Order Tracking

Once your order is shipped, a tracking number will be shared via email, SMS, or WhatsApp.

Delays

SUNSTOP is not responsible for delays caused by courier companies, natural disasters, public holidays, or unforeseen events.

Incorrect Address

Customers are responsible for providing accurate shipping information. Additional charges may apply for re-shipment due to incorrect addresses.

Cancellation Policy

Cancellation Policy

Order Cancellation

Customers may request order cancellation before the order has been shipped.

Shipped Orders

Orders that have already been shipped cannot be canceled.

Refund for Canceled Orders

If the cancellation request is approved before shipment, a full refund will be processed within 5–7 business days.

SUNSTOP’s Right to Cancel

We reserve the right to cancel orders due to:

• Product unavailability
• Pricing errors
• Suspected fraudulent activity
• Incomplete customer information

In such cases, a full refund will be issued.

Contact Information

Contact Us

If you have any questions regarding our policies, please contact us:

SUNSTOP
📧 Email: support@sunstop.in
📞 Phone: 9016400431
📍 Address: Surat, Gujarat, India