Return & Refund Policy

Customer satisfaction is important to us. Please review our return and refund guidelines below.

Return Eligibility

Returns may be accepted if:

• Product is damaged during transit.
• Wrong item was delivered.
• Product has a manufacturing defect.

Return Request Period

Customers must request a return within 48 hours of receiving the order.

Non-Returnable Items

Returns will not be accepted for:

• Used products
• Products damaged by customer misuse
• Products without original packaging
• Clearance or discounted items

Refund Process

After receiving and inspecting the returned product:

• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued to the original payment method.

Replacement

In eligible cases, we may offer a replacement instead of a refund.

Return Shipping

Customers may be required to bear return shipping costs unless the error is on our side.

Contact Information

Contact Us

If you have any questions regarding our policies, please contact us:

SUNSTOP
📧 Email: support@sunstop.in
📞 Phone: 9016400431
📍 Address: Surat, Gujarat, India